Payments
All payments on the melissahead designs site are processed using Paypal,the global leader in online payments. Payments through Paypal are made immediately, and your financial information remains safe and secure.

Payments for custom orders will be arranged between the customer and myself prior to the initiation of the project.

If you would like to work out another form of payment, like with chocolate chip cookies for example, just fill out my web form on the contact page and I’ll get back to you.

Shipping
All domestic items will be shipped via USPS Priority Mail.
Shipping costs are on a flat rate of $3.50 per order. So be sure to order a lot!

To calculate international shipping, please contact me via my web form on the “contact” page.

All items should be shipped within 2-3 days of the order being placed. If I am away, I will post a notice on my homepage. Delivery estimates for custom orders will be discussed.

Returns
If for some reason you are not satisfied with your product, please return it to me and I will either send you a replacement or refund your money via Paypal. Exchanges and refunds may only be done up to three weeks from the date of purchase.

Privacy
We are committed to your privacy and will not distribute your personal information to third parties. Information collected will solely be used by us.